Saturday, March 21, 2020

How To Overcome Makeshift Marketing With New Marketing Superpowers

How To Overcome Makeshift Marketing With New Marketing Superpowers It’s hard to be productive when you don’t realize the forces working against you. It’s even tougher when habits you viewed as assets are actually liabilities. In modern marketing, this is the game we’re all playing. And there’s a lot riding on us to get results. When we fail, our companies don’t grow. When we’re ineffective, our brand suffers. Not to mention we’re unhappy with ourselves when we underperform. The good news is these unseen forces actually have a face, a name, and are easy to spot once unveiled. Better still, they have a single source we can outpace if we focus in the right place. In this post, I will share with you: The most common cause of poor productivity  in modern marketing, Exactly how it harms our personal and team results by 40% or more, And how to acquire the superpower you need to beat it. To begin, let’s further dissect the problem of Makeshift Marketing I introduced in this post. How To Overcome Makeshift Marketing With New Marketing Superpowers via @The Many Faces Of Makeshift Marketing In marketing, we need to move quickly. We need to launch campaigns with speed†¦ Run effective ads the first time around Publish content that produces results And do this all to the tune of providing real business value. However, our overwhelming tide of tools and demands presses hard against our mission. The modern marketing stack makes staying organized hard. The reality is that today’s marketing landscape is flooded with single-function tools. You’ve got your planning tools, social stack, tools for content marketing, and then productivity tools to manage your team. Problem is, none of them play well together. This makes your life more difficult and actually costs you  results. Around here, we call it Makeshift Marketing, and what we mean is many of the teams we talk to end up adopting a variety of tools just to get their work done†¦ They’ll use one tool for social, and another for task management, and then before they know it they end up adding a spreadsheet to the mix to TRY and tie it all together†¦ How You’re Losing Productivity + Results So let’s talk about why this actually costs us marketers so much. One of makeshift marketing’s worst effects is called context switching. It’s a way of describing the productivity tax of changing from one activity to another. Psychologically, it involves two stages: goal shifting and rule activation. Stage one is goal shifting, which is a function of choosing a new task to focus on. Stage two is rule activation, which means your brain is turning off the rules of the old task and turning on the rules for the new one. For example, let’s say you’re in a meeting about an upcoming marketing campaign. Your team is walking through the launch brief, everyone’s roles, and those all-important deadlines. However, while Fred is talking about the the key metrics you’ll be measuring, your phone buzzes with an email notification. Your habit of immediately responding  nudges you to check it on the sly beneath the conference table. (C’mon, we’ve all done it. It’s NOT like you’re driving.) The email is from your boss, and it’s in reply to an email from her boss asking about the status of a project. The simple question she asked is: â€Å"Where are we at on this?† #ugh Is she mad? Does she think the delay is your fault, even though you’re waiting on another team? You reply with: â€Å"Have it on my radar for today. Will follow up ASAP.† Then quickly open your todo app and add that to your ever-growing list. You were going to do this later this afternoon anyways, but unfortunately she beat you to it. This project is a killer. And you’re the only conduit of communication between your boss, external stakeholders, internal teams, and of course your own team. Why? Because there is no central version of truth for everyone to check and keep on the same page. But that’s another project for another day You lock your phone and you’re back to Fred. However, not only did you miss a few details, you’re trying to catch up to the entire thrust of what he was saying to begin with. In fact, you probably forgot all about Fred while reading this little email episode. What Really Happened While Fred Was Talking In this not-so-imaginary example,  it wasn’t simple distraction that took place. When you turned your attention from the meeting to read your email, your mind entered goal-shift mode, expending energy to focus on a new task. While you thought you could listen to Fred and email at the same time, your biological limitations said differently - because multitasking is a myth. Next, upon reading and replying to the email, the next stage took place. It’s called new rule activation, meaning your brain crunched all of the parameters of your relationship with your boss, the project, and its multiple stakeholders. This has to happen so you have the necessary context to make decisions. Your working relationships outside of this meeting operate by different criteria than inside of it. Because there are different expectations, and therefore different rules. Even though your brain can make this context switch with incredible speed, there is still a cost. In this interview with Forbes, productivity expert Todd Herman  explains this cost in a variety of ways. Worse, according to studies by Gloria Mark, an ‘interruption scientist’ at the University of California: â€Å"When people are frequently diverted from one task to another, they work faster, but produce less.† When people are frequently diverted from one task to another, they work faster, but produce less.The True Cost Of Context Switching Does working faster but producing less sound like a familiar trend? Here’s the unveiled cost of context switching. Every time we work on multiple projects, we pay a productivity tax. What About This Superpower? As a marketer, there are myriad factors in beating constant context switching. But the single biggest productivity win you can make is getting organized. While there is a major downside  to interruption and disorganization, there is only upside  to focus and organization. As Herman points out in the video above, if you change the way you work, you can get dramatically different results. But not by working harder - simply by working more efficiently. While it’s not sexy, organization is actually the key superpower to defeat the impact of makeshift marketing, the cost of context switching, and the mental drain it creates. It’s mission critical because marketing today collaborates with nearly every facet of the business spectrum. We work with developers, designers, project managers, sales, customer support, and even our operations folks. Modern marketing becomes an untethered yarn ball if we don’t relentlessly organize our entire program. The path is simple, focus on just one thing: organization. Why should organization be the one thing marketers focus on most?The Superpower Of Focusing On Just One Thing One of my favorite books is The One Thing  by Gary Keller, founder of the largest real-estate company in the world. He sums up the power of focusing on just thing nicely. â€Å"If everyone has the same number of hours in the day, why do some people seem to get so much more done than others? How do they do more, achieve more, earn more, have more? If time is the currency of achievement, then why are some able to cash in their allotment for more chips than others? The answer is they make getting to the heart of things the heart of their approach. They go small. Going small is ignoring all the things you could do and doing what you should do. It’s recognizing that not all things matter equally and finding the things that matter most. It’s a tighter way to connect what you do with what you want. It’s realizing that extraordinary results are directly determined by how narrow you can make your focus.† This works in every arena of life, too. Just ask author and leadership coach Peter Bregman, who attributes  focusing on just one thing to  losing 18 pounds  in just over a month to designing better leadership programs for Fortune 100 companies. From your personal life to working at scale in a global organization, focusing on one impactful thing is the most successful driver of change. Here’s why organization  should immediately become your one thing (and therefore transform into your superpower): The average office employee  spends over one hour each day just looking for things.  Makeshift marketing is a primary driver of stats like this because of endless spreadsheets, single-function tools, and communication channels. Forbes ASAP reports  that they typical executive wastes 150 hours per year searching for lost information.  By having a single source of truth for your entire marketing program, you can gain weeks  of time back†¦ Not simply hours, but weeks! The Wall Street Journal showed  that workers waste an average of 40% of our work days because of poor organizational skills.  As illustrated before, context switching and makeshift marketing alone account for the majority of this time in a marketing context. The truth is, you and your team can stop losing results to the mayhem of makeshift marketing today.

Thursday, March 5, 2020

Mental Maps - How We See the World

Mental Maps - How We See the World A persons perception of the world is known as a mental map. A mental map is an individuals own internal map of their known world. Geographers like to learn about the mental maps of individuals and how they order the space around them. This can be investigated by asking for directions to a landmark or other location, by asking someone to draw a sketch map of an area or describe that area, or by asking a person to name as many places (i.e. states) as possible in a short period of time. Its quite interesting what we learn from the mental maps of groups. In many studies, we find that those of lower socioeconomic groups have maps which cover smaller geographic areas than the mental maps of affluent individuals. For instance, residents of lower-income areas of Los Angeles know about upscale areas of the metropolitan area such as Beverly Hills and Santa Monica but really dont know how to get there or where they are exactly located. They do perceive that these neighborhoods are in a certain direction and lie between other known areas. By asking individuals for directions, geographers can determine which landmarks are embedded in the mental maps of a group. Many studies of college students have been performed around the world to determine their perception of their country or region. In the United States, when students are asked to rank the best places to live or the place they would most like to move to, California and Southern Florida consistently rank very high. Conversely, states such as Mississippi, Alabama, and the Dakotas rank low in the mental maps of students who dont live in those regions. Ones local area is almost always viewed most positively and many students, when asked where theyd like to move, just want to stay in the same area where they grew up. Students in Alabama rank their own state as a great place to live and would avoid the North. It is quite interesting that there are such divisions in the mental maps between the northeast and southeast portions of the country which are remnants of the Civil War and a division over 140 years ago. In the United Kingdom, students from around the country are quite fond of the southern coast of England. Far northern Scotland is generally perceived negatively and even though London is near the cherished southern coast, there is an island of slightly negative perception around the metropolitan area. Investigations of mental maps show that the mass medias coverage and stereotypical discussions and coverage of places around the world has a major effect on peoples perception of the world. Travel helps to counter the effects of the media and generally increase a persons perception of an area, especially if it is a popular vacation destination.